On 15 October 2018, the logistics software CarLo went live at RailRunner Europe GmbH’s site in Hamburg. From now on, CarLo will mainly support the core business of the global player, which is international multimodal transport involving road and train.
During the initial installation and the associated go-live, we had the opportunity to talk to Christian Gielke, project manager at RailRunner Europe GmbH, about the aspects taken into account internally during the decision-making process regarding a new TMS.
What was the decisive factor in choosing the software CarLo?
“The fact that Soloplan’s software CarLo perfectly matches our requirements was definitely decisive. Even the first presentation held by Julian Heidl (Senior Sales Manager) via Web meeting was very convincing. Furthermore, the fact that Soloplan has a very strong market position and more than 25 years of market experience was a crucial factor. The existing applications and functions turned out to be exactly what we were looking for.”
Love at second sight?
“Contact with Soloplan was initially established indirectly.
Our sister company in South Africa informed us that a transport management system (TMS) provider had shown interest in working with us. Fabian Heidl (CEO International) had presented the logistics software CarLo to the CEO in Johannesburg (ZA) beforehand. We then received Soloplan’s contact data and things took their course. The fact that Soloplan has a branch office in South Africa, where we also conduct business, was another perfect match and, for us, a pivotal factor in making a strategic decision and in acting accordingly.
Moreover, it is important to mention Soloplan’s great commitment and flexibility.
Additionally, Soloplan’s affirmation to perform both training and the implementation at very short notice certainly played a decisive role in choosing the TMS CarLo. That promise was kept and we were assisted by a competent service employee from Soloplan South Africa.”
Were there any specific aspects that had to be considered during the installation?
“During the installation, no special programming was necessary and there were no special requirements. However, the Soloplan service employee configured the FinAcc standard interface so that CarLo can communicate with the financial management software (Sage Intacct Financials 2.0), which was launched simultaneously. For this purpose, the Communication Server and the corresponding tasks were configured.
The same applies to the corresponding tasks related to CarLo inTOUCH.
The Soloplan employee performed the necessary configurations directly on site.”
Which achievements/savings have you made since the introduction of CarLo?
“From a financial point of view, it is currently difficult to estimate the savings. However, the data already available in the system allows us to create transparency very quickly. That helps us a lot with respect to our reporting (internal/external reporting), since we can identify potential savings more quickly. Moreover, we have already been able to optimise our daily operational processes significantly.
By using CarLo, we have been able to stabilise, facilitate and thus improve internal processes. As things stand at present, I am convinced that we are far from having exploited the full potential of CarLo. That is why there is still a lot of potential for us to identify, develop and eventually use.”
Which further steps do you plan to take in the future with regard to the software CarLo?
“In the short to medium-term, we plan to take advantage of or rather configure the loading units area. The reason is that pallet exchange is increasingly used in business. We are already implementing CarLo inTOUCH or, more precisely, are about to start testing it. This is where we see the greatest potential for us in terms of simple and transparent communication, data exchange, documentation and information tracking. Of course, we also want to adapt CarLo more and more to our actual needs. To achieve this goal, meetings in which the people responsible for operations participate are held regularly at the company. Eventually, we also want to roll out CarLo at our sister companies RailRunner Egypt, RailRunner North America and RailRunner South Africa.”
“In Soloplan, we have found a partner who gives us the opportunity to use a comprehensive business solution, which is particularly important in view of our global sites. We are looking forward to the future cooperation and to working with CarLo and Soloplan.”
Our comprehensive logistics software CarLo offers you the ideal solution for planning, managing and monitoring transports efficiently. From quote calculation and order management to transport planning, freight calculation and statistics. If you are interested in CarLo, please do not hesitate to contact us at email@example.com or at +49 831 57407-0.