+49 831 57407-0
info@soloplan.com
GermanFrenchPolishSpanish
English
Logistics Software, Software for Transport Management, Transportation Management System – Software for Logistics and Planning – Soloplan GmbH
Contact
Search
✕
  • Products
    • Products
    • Transportmanagementsystem
    • Air & Seafreight
    • Telematicsystems
    • Company Portal
    • Cross Docking
    • Web2Go
    • Fleet Management
    • Warehouse Management
    • Route Planner
  • Company
  • News
    • News
    • Academy & Trade Fairs
  • Service
  • Careers
  • References
Sonja und Max im Interview

Coffee with Sonja and Max, Customer Solution Management

4. November 2020Allgemein, Careerslisaschindele

“Soloplan gives great opportunities,” Sonja, Customer Solution Manager.

Good morning Sonja and Max, you are both long-time Soloplan employees. As customer solution managers, you are responsible for the successful implementation of our logistics software with major customers all over the world. What do you like most about your job?

Sonja: To me, organising and planning the individual appointments with different customers is the most interesting. In the end, you can see how the project has grown and is successfully completed. To guarantee that, we work together closely with the Development Department, our product managers and the Sales Department. I appreciate the good cooperation very much.

Max: What I appreciate the most is the flexibility, which allows me to work autonomously and independently. In addition to that, no day is the same as another and there are always new challenges waiting for us. I also enjoy the international contact with our customers and the on-site appointments all over the world. On those appointments, we can see our logistics software CarLo in action and the advantages it brings for our customers.

Which qualities are good to have as a customer solution manager?

Max: In my opinion, a customer solution manager needs to be a good team player and communicative. Every day, we have a lot of contact with our customers and try to implement their requirements in the best possible way. That only works if you can organise well and continually stay in touch with the customers.

Sonja: I agree, you need to be able to organise the tasks and milestones that arise well and always have an eye on the whole picture.

Which developments did you make while working at Soloplan–both professionally and personally?

Max: Apart from the professional training sessions, we also complete personal trainings, for example in the areas of communication or time and project management. Talking to colleagues who work in the Development or Service Department also helps us determine new solution approaches.

Sonja: We regularly take part in product trainings in order to deepen our knowledge and find out about new product developments. After my studies, in particular, I was able to quickly increase my knowledge in the sector that way. In addition, as a project manager, you have a high degree of personal responsibility from the very beginning, which helps you grow fast.

The Allgäu Alps, many lakes, and a historic old town. What else does Soloplan City have to offer as a location?

Sonja: We have an excellent location with a good infrastructural connection and plenty of parking spaces right in front of the door. Another thing I no longer want to do without is the height-adjustable desks and the air-conditioning in the office rooms.

Max: And don’t forget our roof terrace, where we often spend our lunch break.

You can find more employee benefits here.

Soloplan is the world’s leading logistic software provider. What do you think is the key to our success?

Sonja: CarLo is not an inflexible product, but goes with the market and demand and individually adapts to the requirements of our customers. In my opinion, this contributes significantly to our success.

Max: For instance, CarLo can be used both by a 5-person company as well as by global groups. Furthermore, Soloplan continuously develops, which you can see by looking at our customer base. We have extended our scope to cover not only road transport, but also air and sea transport, and the product family of our software continues to grow by practical add-ons every year. That way, we are able to meet the great demand in the logistics sector.

What makes the IT sector interesting?

Sonja: Software development is a very wide field of activity and the sector is always developing. Here, as well, Soloplan offers many possibilities and is a real provider of opportunities who always deals with the latest trends in technology.

Max: In addition, the IT sector is a very future-proof sector that will continue to grow steadily in the course of digitalisation. In that context, very exciting topics such as artificial intelligence, virtual and augmented reality, or machine learning also come up.

You also want to become part of Soloplan?
Then take a look at our open positions  – we look forward to receiving your application!

Recent Posts

  • Work 4.0 – Soloplan GmbH explores new horizons with the University of Kempten
  • Employee profile: In from the start
  • Interview with Andreas, International Sales Manager
  • Access anytime and from anywhere: CarLo Web2Go
  • Logistics Breakfast

Archives

  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • December 2016
  • November 2016
  • October 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015
  • August 2015
  • July 2015
  • June 2015
  • May 2015
  • April 2015
  • March 2015

Categories

  • Allgemein
  • Careers
  • References
Illerhöhe 1 | 87437 Kempten | info@soloplan.com | Phone +49 831 57407-0 | Fax +49 831 57407-111
  • Contact
  • Webmail
  • FastViewer
  • Corporate Information
  • GTCs
  • Disclaimer
  • Privacy statement
Facebook
LinkedIn
YouTube
Instagram