Privacy Policy inTOUCH App

These data protection regulations apply to the use of the CarLo inTOUCH telematics solution developed by Soloplan GmbH and made available to you.

CarLo inTOUCH can only be used in conjunction with Soloplan GmbH’s main product, CarLo.

1. responsible office

Responsible for the collection and processing of data in connection with the app is Soloplan GmbH, Illerhöhe 1, 87437 Kempten, Germany.

2. general information

Due to the sensitive issue of data protection, it is particularly important for us to guarantee the protection of your personal data.

Soloplan GmbH therefore undertakes to process the data of users of this app in accordance with the provisions of the applicable laws, in particular the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). This also applies to our employees, who are constantly urged to be extremely careful when handling data and are specially sensitized to this.

The data protection declaration is intended to inform you about what data is collected via this app and for what purposes. It is also intended to give you an understanding of how this data is used, to whom it may be passed on and how you can assert your rights in the event of a possible violation.

3. installation of CarLo inTOUCH

To use the CarLo inTOUCH app, you must register using the app with your existing CarLo login. For this purpose, the app is made available exclusively via distribution platforms operated by third parties, so-called app stores. Downloading the app requires prior registration on the distribution platform and installation of the respective software. Soloplan GmbH has no influence on the collection, processing and use of personal data in connection with the respective app store and the app store software.

4. required authorizations of the app

CarLo inTOUCH can access various functions on your device. It is therefore necessary that your device grants the following permissions:

Device & App History
Reading of confidential log data
Determination of the approximate location (network-based)
Determination of the exact location (GPS and network based)
Access to additional location provider commands
Reading USB memory contents
Changing and deleting USB memory contents
Reading USB memory contents
Change or delete USB memory contents
Recording of pictures and videos
Retrieving network connections
Access to all networks
Execution at startup
Control of the vibration alarm
Deactivation of the sleep mode

In order to provide you with this app and the associated functions, it is necessary to collect personal data from you.

According to § 3 I BDSG, personal data is “individual information about personal or factual circumstances of a specific or specifiable natural person (data subject).

Personal data also includes data collected in the course of use by the App (such as GPS location information).

5. type of data collected and processed

The following data is collected via the app

Information about registration in the app
Smartphone data (operating system, device model, app version)
GPS location data while driving
Date and time of the trip
Number of trips recorded via the app

6. purposes of data processing

Soloplan GmbH pursues the following purposes with data processing via this app:

Transmission of telematics data from the app to the main product CarLo
Optimization of app functions by evaluating driving and usage data

7. transfer of data to third parties

Personal data of the users of the App will only be given to third parties if this is necessary for the purpose of providing the App or the execution of the contract, if a legal authorization is available or if you have given your explicit consent.

In addition, data may be transferred to third parties if Soloplan GmbH is obliged to do so by law or by an enforceable official or court order.

8. storage period/deletion of data

Soloplan GmbH only stores your personal data for as long as it is necessary to achieve the purpose for which it was collected and no other legal or contractual requirements (such as legal retention periods) exist for longer storage.

9. change of the privacy policy of the app

Soloplan GmbH reserves the right to change these data protection provisions without notice. An up-to-date version can be found on our website at any time:

Each time you use the app, please inform yourself about the data protection regulations which apply at the time.

10. assertion of your rights

In accordance with § 19 I S. 1 BDSG, you can upon request obtain information about the data stored about you, including information about the origin of this data, the recipients or categories of recipients to whom the data is passed on, and the purpose of the storage. According to § 20 BDSG, you can also request the correction of your data if it is incorrect or complete. Claims for the deletion or blocking of your data may also exist if their collection, processing or use proves to be inadmissible or no longer necessary.

11. data security

We use the most modern security measures of both technical and organizational nature to protect personal data from loss, falsification or unauthorized access. Your personal data can only be accessed by authorized persons, and only to the extent that it is required for the above-mentioned purposes.