Event, General
A very special highlight to conclude the year was our Soloplan Christmas party at the restaurant Mäser’s Allgäuherz in Wiggensbach.
For urgent matters:
Montag-Freitag, 08:00-17:00 Uhr
Appointments outside of our service times are available only by arrangement.
Please hold ready the following information
To provide you with the best service possible, we would like to ask you to have the following information available:
We are there for you on Saturdays:
Our emergency service
Saturday, 08:00 – 16:30
Against payment of an emergency fee, our service team also provides “first aid” by phone on Saturdays. Please note that you have to book this service in advance. *If required, please contact us to request a quote.
Languages: german, english, spanish, polish
We are there for you on public holidays:
Our Premium Plus service
Monday – Friday, 06:00 – 22:00
Saturday, 08:00 – 16:30
With our Premium Plus service contract, we are there for you also on public holidays. Please note that you have to book this service in advance. *If required, please contact us to request a quote.
Languages: german, english, spanish, polish
For general requests:
Ticket centre
You would like to report a problem, arrange an appointment or request a feature?
The best way to do so is to create a support request via our ticket system. This allows us to take the time to respond to your request. The processing will be documented in writing so that you can track the progress at any time.
Status of your
ticket
After you have submitted your request, we will contact you as soon as possible via the indicated contact details.
By entering your ticket number and your Soloplan customer number, you can find the status of a ticket and an overview of all your tickets.
SoloDoc
The knowledge base
for Soloplan customers
Solodoc is a platform where you can find many how-tos, instructions, explanatory videos, tutorials and webinar recordings. All articles are sorted by functional area of the TMS CarLo and by topic. The convenient search function allows you to search for a keyword and returns as a result all articles in which the keyword is mentioned.
News & current events
Event, General
Last weekend, Upper Austrian transport companies met in Hörsching to discuss current developments in the industry.
Trade fair
Soloplan will be at Scandinavia’s leading Logistik & Transport trade fair in Gothenburg!
Customer report
By adopting CarLo TMS, Lalgy Group has taken a major step in its digital transformation—improving efficiency, reducing manual processes, and connecting drivers and planners in real time.
Customer report
Absolute Logistics continues to expand and focuses on technological innovation: With the introduction of the CarLo transport management system, the company is optimising its processes, increasing efficiency and improving transparency in order processing.
Company
Three of our developers took part in a NASA hackathon and even managed to win it.
Customer report, General
How CarLo helps delivering vegetables to the supermarkets.
General, Customer report
Cars in showrooms are an everyday sight, but what technology lies behind them? The CarLo success story of a different kind with Transporte Akkermann shows what state-of-the-art software combined with the best know-how can achieve.
Company, Event
Good weather, a festive atmosphere and a fantastic team! All of this was absolutely surpassed at the last barbecue!
Company, Update
Starting signal for exciting careers in office management apprenticeships