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Software Consultant (UK) – TMS CarLo®

Remote
United Kingdom

**Equal Opportunities Statement**

Soloplan is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates regardless of background, identity or protected characteristic.

Soloplan is an international company that prides itself in being the market leader in transport management systems. After an extensive introduction phase, you will strengthen our Consulting. A job full of interesting challenges awaits you.

To strengthen our growing presence in the United Kingdom, we are looking for a customer-oriented Software Consultant who enjoys working closely with customers, delivering successful software implementations and helping users get the most out of our solutions.

As a Software Consultant, you will support customers throughout the entire implementation process, from project kick-off to successful go-live. You will analyse customer requirements, configure our software accordingly and ensure users are fully prepared through professional consulting and training.

Working remotely from your home office anywhere in the United Kingdom, you will regularly travel to customer sites and collaborate closely with colleagues at our headquarters in Kempten, Germany. While the role is currently fully remote, Soloplan is continuing to expand its presence in the UK and may establish a local office in the future.

Your tasks

Install and implement the Transport Management System (TMS) CarLo® in customer environments, both on-premise and cloud-based
Configure CarLo® according to customer requirements and agreed business processes
Support customers from initial kick-off through to successful go-live
Coordinate agreed implementation milestones and support customers throughout the rollout process
Conduct key-user and end-user training sessions
Analyse customer requirements and translate them into practical software solutions
Advise customers on best-practice workflows and process optimisation
Provide support through the ticketing system, hotline and remote consultation
Work closely with internal consulting, support and development teams
Build trusted customer relationships through professional consulting and excellent service

Your profile

Your qualifications
Experience in software consulting, software implementation, application support or a comparable customer-facing role
Solid IT knowledge and confidence working with software applications and databases
Knowledge of CarLo® and Oracle is advantageous
Understanding of transport, logistics, freight forwarding or supply chain processes
Experience delivering training and supporting adult learners
Excellent communication and presentation skills
Independent, structured and customer-focused working style
Minimum qualifications
Willingness to travel regularly within the UK and internationally
Full UK driving licence
Fluent English, both written and spoken

Our benefits

A remote-first position based anywhere in the United Kingdom.
Business travel expenses fully covered, including rental vehicles or mileage reimbursement where applicable.
A modern and international working environment.
A high degree of autonomy and responsibility.
Comprehensive onboarding and product training.
Close collaboration with colleagues across our international locations.
Regular meetings and exchange at our headquarters in Kempten, Germany.
Exciting customer projects within the transport and logistics industry.
The opportunity to join a growing company that is shaping the digital future of logistics.

What do we need from you for the application?

Please send your informative and complete application documents to our HR team, including:

  • your CV and relevant certificates
  • your salary expectations
  • your earliest possible start date

Contact person

It is important to us that you feel at ease right from the start. That’s why our helpful recruiters are available any time to answer your questions about our positions and the application process.

Karoline Langenbacher

HR-Recruiter
Kempten, Germany

Esther Frost

For applications in South Africa
Johannesburg, South Africa

Our application process

Send us your informative application–ideally with a CV and relevant certificates. Afterwards, we will schedule a telephone interview.

We are looking forward to getting to know you in person or via video call. During the interview, you will meet your future head of department, the HR department and our management. Additionally, in a short technical test, you can prove your skills. Allow about 1.5 to 2 hours for this.

We will inform you about the status of your application as soon as possible. As the next step, we will invite you to a work trial allowing you to gain insight into your future tasks and get a feel for everyday work at Soloplan. You will spend the day with your new team.

During your first week of work, you will gain first insights into the company, get to know your team and different departments and familiarise with your onboarding plan. An experienced Soloplanner will guide you as a mentor and support you at any time.
For your further training, we offer (product) trainings as well as German and English courses, if desired. We also support technical workshops and training.

Software Consultant (UK) – TMS CarLo®
Remote
United Kingdom
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