Using the CarLo Transport Management System, RWZ automates its agricultural logistics, connects SAP, drivers, and freight forwarders, and creates transparent, flexible, and future-ready transport processes.
REICHHART Logistik – maximum customisation with CarLo
How the company REICHHART Logistik has built a flexible and automated transport logistics thanks to CarLo
In 2018, the internationally operating logistics service provider REICHHART Logistik with about 850 employees at 15 locations had to take a fundamental decision: The existing transport management system had reached its limits in terms of technology, hardly offered any integration possibilities and did not support customised adjustments. For Lutz Häusl, currently the head of the corporate IT department, it soon became clear: “We are beating a dead horse.” In February 2020, the company chose CarLo by Soloplan–after a market analysis with more than 40 sellers and a detailed selection process.
Here are the key findings at a glance:
Automation
Logistics processes run almost entirely automatically
Flexibility
The system can be customized internally
Future-readiness
Greater efficiency and ready for AI integration
REICHHART Logistik
Customized logistics solutions throughout the entire supply chain
REICHHART Logistik GmbH is an internationally active logistics service provider headquartered in Germany. The company offers comprehensive services in the areas of transportation, warehousing, and plant logistics, as well as sequencing and assembly, and develops customized logistics solutions for a variety of industries. REICHHART organizes and manages the flow of goods and information and integrates state-of-the-art IT and logistics systems throughout the entire value chain – with a focus on efficiency and green logistics.
Why Soloplan stood out
Particularly decisive factors were the honest and realistic product communication, a clear technological roadmap, a highly customisable product architecture and the possibility to implement future process innovations independently. A partnership on equal footing and an open cooperation were further success factors.
High customisabilty as a game changer
Today, REICHHART Logistik uses CarLo almost entirely in self-management–without external development effort. The nine-member IT team configures interfaces, workflows and automations on its own. Thanks to the strong technological affinity in the team, new colleagues are able to work efficiently already after a few weeks.
The central tools include:
Quick Steps
Individual process steps integrating complex procedures – adapted to individual processes in detail.
2. User-defined fields
Allow for the creation of department- and customer-specific extensions without having to change the standard system.
3. CarLo Automate
Automated background processes that completely take over previous manual tasks.
4. Offene API
Bidirectional link between CarLo and other systems, for example, Microsoft Power Platform.
5. Flexible telematics interfaces
Use of four different systems simultaneously with CarLo – including CarLo inTOUCH and CarLo exCHANGE.
Automated tourenplaning as a Highlight
The distribution logistics is a particularly impressive example for the achieved automation.
The challenge
Approximately 100,000 packages per month in two sectors (textile and automotive), changing customer dependencies, different day and night tours as well as laborious scanning, allocation and planning processes.
The solution: Full automation with CarLo
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Automatic tour creation in 15-minute intervals
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Dynamic allocation of customers to day and night tours
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Fully integrated scanning processes in the warehouse
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Immediate availability of all consignment data for tour and driver information
The result:
Nearly no more manual planning. The drivers directly receive their stop sequences, and the entire night shift logistics is continuously automated.
Next step
AI and digital networking
AI is not seen as an end in itself, but rather as a driver for efficiency and the next step to complete the high degree of automation with CarLo. What is planned:
01
Document Intelligence
for the automatic processing of scanned or handwritten documents
02
Planning Radar
for the intelligent data enhancement
03
AI-based multi connector platform (MCP)
providing data automatically from ERP, telematics and other systems
04
Microsoft Copilot
Integration.
Partnership with Soloplan
The company REICHHART Logistik praises the cooperation with Soloplan: open communication, realistic self-evaluation and joint solution orientation. This equal-footed partnership is considered an essential success factor. In addition, REICHHART Logistik takes advantage of the regularly offered webinars and Soloplan Academies for further training. The company also took part in the Soloplan User Conference to obtain information on new functionalities and developments.
Conclusion
CarLo allows Reichhart Logistik for an extraordinary flexibility
The success story of REICHHART Logistik impressively proves: If a company requires maximum customisation, CarLo provides the perfect technological base.
Thanks to the open architecture, REICHHART Logistik has been able to:
- completely automate complex processes,
- flexibly integrate all relevant systems,
- independently make user-defined system adjustments,
- prepare future-oriented AI integrations
- and, at the same time, significantly increase scalability and efficiency.
Today, to REICHHART Logistik, CarLo is more than a TMS–it is the key automation framework of the transport logistics allowing for independency and efficiency every day.
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