Improved drivers communciation accelerating digital change in Southern Africa’s logistics sector
How Mozambique’s Lalgy Group modernised its operations and streamlined their workflows with Soloplan’s TMS CarLo
Lalgy Transportes, one of Mozambique’s leading logistics companies with six branches nationwide, has made a major leap in its digital transformation journey by implementing CarLo, the advanced transport management system (TMS) from German software provider Soloplan.
Renowned for its diverse services — including general cargo, fuel and abnormal loads, mining transport, and warehousing — Lalgy operates a fleet of several hundred trucks and trailers and provides cross-border transport to over 15 countries. The adoption of CarLo showcases how African logistics operators can modernise and streamline operations at scale.
The Challenge: An outgrowing Legacy System
For years, Lalgy relied on a Portuguese TMS from another provider. Although functional, it required excessive manual input and paper-based processes.
“The system lacked flexibility and required external technical support for even minor adjustments. […] It couldn’t keep up with the dynamic requirements of our clients.” – Mr. Ahmad Raza, Back Office Director at Lalgy Transportes
As Lalgy’s operations and client demands grew, the limitations of the old system became apparent. The company needed a scalable, customisable, and fully digital solution capable of supporting complex workflows, from document management to driver coordination.
The Turning Point: Choosing CarLo
After assessing multiple international systems — including SAP, FMS, and various Indian-developed solutions — Lalgy chose CarLo for its flexibility and powerful CarLo inTouch module.
This mobile app bridges the gap between drivers and transport planners, offering real-time communication and telematics integration. With CarLo inTouch, Lalgy’s team can:
- Capture and share photos of documents directly at loading points
- Track trip progress live
- Provide planners with immediate access to field data
- Accelerate invoicing through instant proof-of-delivery (POD) transmission — significantly improving cash flow
“CarLo inTouch was the game-changer. It eliminated manual data entry and reduced our office workload significantly.” – Mr. Ahmad Raza, Branch Manager Maputo at Lalgy Transportes
Implementation & First Results
Implementation began in early 2023 and was fully completed by early 2024. Training, configuration, and adaptation took nearly a year, but benefits were visible soon after deployment.
Key achievements include:
- Optimised software licensing through role-based access — reducing operational costs
- Centralised dispatch management across all branches
- Faster turnaround times via real-time data updates
- Automated vehicle inspections, documentation, and planning
- Significant reduction in manual work and human error
While the full ROI is still materialising, Lalgy already reports measurable gains in accuracy, speed, and overall efficiency.
Lessons & Outlook
“We would choose CarLo again — no question,” Lalgy confirms. “The ability to digitally connect drivers and planners in real time, reduce manual data entry, and streamline invoicing has brought measurable improvements.”
Staff adoption continues to grow as employees discover new functions that simplify their daily tasks and eliminate redundancy. Ongoing access to Soloplan’s training resources — including webinars, academies, and the Solodoc knowledge platform — ensures the team remains well-informed and supported.
With CarLo, Lalgy is now equipped to meet the evolving demands of modern logistics. The company enjoys a scalable, customisable, and future-ready system that can be tailored internally without dependence on external developers.
Ready to Simplify Your Logistics Operations?
If you’re looking to reduce manual work, eliminate errors, and automate your workflows, explore how Soloplan’s CarLo can transform your business.
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